Terms of service

Terms and conditions

Zentrixa Hair & Beauty is operated by Paul Benie, trading as Zentrixa Hair & Beauty.
84 Old Farm Road, Guildford, GU1 1QR, United Kingdom.
Email: zentrixa@gmail.com

Our store

Zentrixa Hair & Beauty focuses on UK customers. Please read the product description, delivery information and these terms before ordering.

Products and prices

UK store prices are in GBP. The total payable, including applicable taxes and delivery charges, is shown at checkout. Check each listing for the material, colour, length, size and care details. Screen settings may affect how colours appear.

Orders and delivery

Please provide accurate contact and delivery details. Availability and delivery estimates depend on the item and destination. If delivery information is missing, contact us before ordering. See our Shipping Policy. We remain responsible for handling your order enquiries even when a supplier fulfils an item.

Cancellations, returns and faulty goods

Our Return Policy explains your cancellation rights and how to request a return. Nothing in these terms excludes or limits your statutory consumer rights.

Contact and complaints

Email zentrixa@gmail.com with your order number and details of your concern so that we can help resolve it.

Existing purchases

Changes to our branding or these pages do not retrospectively change the terms agreed for an existing order.